Privacy Policy

1. Information We Collect

• Contact details such as your phone number, used for OTP-based login and order updates.
• Location details (district, city, pincode) to show relevant products and enable delivery.
• Order and transaction information, including items purchased and shipping address.
• Vendor information (for sellers), such as business and product details.

2. How We Use Your Information

• To create and manage your account and authenticate logins via OTP.
• To process orders, payments, and deliveries.
• To provide customer support and send order-related notifications.
• To improve our products, services, and overall user experience.

3. Payments

All online payments are processed securely through our payment gateway partner, Razorpay. OrgShop does not store your card, UPI, or banking credentials on its servers.

4. Sharing of Information

We do not sell your personal information. We share data only with trusted partners (such as payment gateways and delivery providers) strictly to fulfil your orders, or when required by law.

5. Data Security

We use reasonable administrative and technical measures to protect your information against unauthorised access, alteration, or disclosure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the email below.

7. Contact Us

• For any privacy-related questions, contact us at orgshopin@gmail.com or call +91 98844 36893.
• Registered address: 3M, Palm Avenue, Sankarapuram 5th Street, Sithalapakkam, Chennai - 600131, Tamil Nadu, India.